Following the latest Government Guidelines and for the protection of our Staff & Customers, we are limiting the way we operate our business.
We will continue to monitor ongoing developments closely and will place any further updates on here and our Facebook page.
ORDERING FROM ROCKWELL
Whilst our premises remain temporarily closed to members of the public you can still order products for delivery/collection online at rockwellbuildingplastics.co.uk
We are operating with a skeleton staff and aim to dispatch all online orders for delivery within 7 WORKING DAYS.
We also offer a safe click and collect service with customers given a dedicated date/time slot for their collection.
To protect our staff and customers, delivery of your order using Rockwell transport will be contact-free. We will no longer deliver products into your home. Instead, we will unload products by your front door/on your drive/in your front garden. Having knocked on your door, the driver will retreat to a safe distance whilst you examine your delivered products. Once you have checked your delivery for accuracy, let the driver know you are happy and provide him/her with your name and they will sign the delivery paperwork on your behalf.
Due to your location and/or order size, some orders will not be delivered on our own transport - on these occasions we will use either Royal mail, Tuffnell parcel carriers, or APC couriers to deliver your orders. Details of their delivery policies can be found on their respective websites.
CLICK AND COLLECT
Rockwell also offer a Click and Collect service for online orders from our warehouse in Millisons Wood (CV5 9AZ).
Please do not travel to our warehouse until you have an agreed time and date for collection.
Once you receive notification, please proceed to the warehouse and contact us on your arrival on tel no: 01676 522224 for further instructions.
Click and Collect is available between 9am-4pm Monday to Friday.
We would like to wish you all well during these difficult times. We are aware that some of you may have lost friends and loved ones to this terrible disease, from us all at Rockwell we are truly sorry for your loss. We would also like to say a big 'THANK YOU' to all those brave keyworkers on the front line - Whether it be Nurses, Doctors, Carers, Teachers, Shopworkers, Bus Drivers, Bin Men/Women & others (you know who you are!). Without your selfless dedication, many more lives would be lost and this country would grind to a halt..We applaud each and every one of you.
Stay safe people. Follow the guidelines and be sensible - Most importantly, seek help if you need it..Please remember you are not alone in this.